Sales Presentations Shouldn’t Trigger Resistance—They Should Build Trust

Most sales professionals think they’re building rapport, but prospects can feel the setup. The Discovery Framework helps you start authentic conversations that make buyers feel heard and understood—so they lean in instead of pulling away.

It Started with One Truth:

“How’s the Weather?” Doesn’t Build Rapport Anymore.

We kept watching well-meaning sales reps try to “warm up” the conversation with small talk—only to watch prospects disengage, put up walls, or go straight to “what’s the price?”

That’s when we saw the real problem: buyers didn’t feel understood. They felt set up.

And if a prospect feels like they’re being pitched before they’re seen, heard, and understood, the rest of the conversation is an uphill battle.

That was the moment the Discovery Framework was born—a new way to start sales conversations that disarms resistance and opens the door to trust.

Your Prospects Are Smarter Than Your Script

  • Surface-level questions trigger defense, not connection

  • Prospects fast-forward to price because they don’t trust your process

  • Your sales team is stuck repeating a playbook that no longer works

  • Buyers feel misunderstood—and misunderstood buyers don’t buy

Your team doesn’t need better “icebreakers.”

They need a repeatable, emotionally intelligent framework that creates space for the real conversation your buyers are already having silently in their minds.

We Believe...

  • That real trust is built in the first five minutes of the conversation

  • That prospects don’t buy when they feel pitched—they buy when they feel heard and understood

  • That every sales team deserves a framework that creates clarity without manipulation

  • That empathy and strategy are not opposites—they’re essentials

  • That repeatable conversations create scalable results

What Sales Teams Experience with the Discovery Framework

Our close rate improved because we stopped triggering objections too early

Prospects actually open up now. They’re not in defense mode.

The conversations feel real—and our team finally feels confident.

It’s no longer about pressure. It’s about partnership.

Built From the Front Lines of Real Sales Conversations

The Discovery Framework wasnt built in theory—It was built out of sheer frustration of losing deals that we should've won. Every part of this framework was born from trial and error in live sales conversations.

Today, it’s become the go-to opener for those in sales who want to connect deeper, sell smarter, and remove the resistance that’s been silently blocking growth.

Here’s How to Make Every Presentation Count

1

LEARN IT

Register for our next webinar

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2

CREATE IT

We Build Your Custom Conversation Guide

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3

APPLY IT

Utilize it to unlock more wins

Most salespeople struggle to close deals because their presentations don’t connect. The Discovery Framework helps you build a custom presentation that wins trust and boosts conversions.

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Made with clarity (and coffee) by Strategic Marketing Tribe