This Privacy Policy outlines how Pipeline Conversions ("we," "us," or "our") collects, uses, discloses, and protects personal information in compliance with global data protection laws, including the EU General Data Protection Regulation (GDPR), South Africa’s Protection of Personal Information Act (POPIA), Australia’s Privacy Act 1988 and Australian Privacy Principles (APPs), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the California Consumer Privacy Act (CCPA), the UK Data Protection Act 2018, New Zealand’s Privacy Act 1993, and other applicable regulations.
INTRODUCTION
Pipeline Conversions is committed to safeguarding the privacy of individuals interacting with our services, including website visitors, app users, customers, and partners. This policy applies to all personal data processed globally, regardless of the user’s location. We adhere to the principles of lawfulness, fairness, and transparency, ensuring that data collection and processing align with legal obligations and user expectations.
CONTACT INFORMATION
Address: Pipeline Conversions
Email:
Phone: 0870956471
For all privacy-related inquiries, including data access or deletion requests, contact us directly using the details above.
TYPES OF DATA WE COLLECT
We collect only necessary information to provide our services:
Identifiers: Name, email, phone number, billing/shipping address.
Transactional Data: Purchase history and payment details (processed securely via third-party providers like PayPal/Stripe).
Technical Data: IP address, browser type, and cookie data (see "Cookies" section below).
HOW WE USE YOUR DATA
Your information is used to:
Process orders and deliver services.
Respond to inquiries and provide customer support.
Improve website functionality and user experience.
Comply with legal obligations (e.g., tax records).
We do not sell or share your data with third parties for marketing purposes.
LEGAL BASIS FOR PROCESSING
EU/UK (GDPR/UK DPA 2018): We process data based on contractual necessity (e.g., fulfilling orders) or your consent (e.g., newsletters).
South Africa (POPIA): We adhere to lawful processing principles, including minimality and accountability.
California (CCPA): You have the right to opt out of data "sales" (though we do not sell data).
DATA RETENTION
We retain personal information only as long as necessary:
Orders: 7 years for tax compliance.
Newsletters: Until you unsubscribe.
Website Accounts: Until deletion is requested.
YOUR RIGHTS
Regardless of your location, you may:
Access, correct, or delete your data.
Opt out of marketing communications.
Withdraw consent (where applicable).
Lodge complaints with your local data authority.
To exercise rights: Email or write to 450 Dunhill Street, Pretoria 0181. We respond within 30 days.
COOKIES
We use essential cookies for site functionality and optional analytics cookies (e.g., Google Analytics). Adjust settings via your browser or our cookie banner.
SECURITY
We implement reasonable safeguards:
SSL encryption for data transfers.
Regular software updates.
Limited staff access to sensitive data.
UPDATES TO THIS POLICY
Changes will be posted here. Material updates will be notified via email or a website banner.
THIS POLICY COMPLIES WITH
GDPR (EU/UK)
POPIA (South Africa)
CCPA (California)
PIPEDA (Canada)
APP (Australia)
NZ Privacy Act 1993.
By using our services, you agree to this Privacy Policy.
CONTACT US
For questions, requests, or complaints:
Email:
Post: 450 Dunhill Street, Pretoria 0181
Phone: 0870956471
These Terms of Service ("Terms") govern your use of Pipeline Conversions ("we," "us," or "our") website, products, and services. By accessing or using our services, you agree to comply with these Terms, which are designed to meet legal requirements under the EU General Data Protection Regulation (GDPR), South Africa’s Protection of Personal Information Act (POPIA), Canada’s PIPEDA, the California Consumer Privacy Act (CCPA), and other applicable laws.
INTRODUCTION
These Terms form a legally binding agreement between you and Pipeline Conversions. If you disagree with any part of these Terms, discontinue use immediately.
ACCEPTANCE OF TERMS
By using our website or services, you confirm:
You are at least 16 years old (or 13 in the U.S./Canada).
You have the legal capacity to enter into agreements.
You accept all provisions outlined here.
USER ACCOUNTS
Account Creation
To access certain features, you may need to create an account. You agree to:
Provide accurate, current information.
Keep login credentials confidential.
Notify us immediately of unauthorized access.
Account Termination
We reserve the right to suspend or terminate accounts for:
Violations of these Terms.
Fraudulent or harmful activity.
Inactivity exceeding 6 months.
INTELLECTUAL PROPERTY RIGHTS
Ownership
All content on our website—including text, graphics, logos, and software—is owned by Pipeline Conversions or licensed to us. You may not reproduce, distribute, or create derivative works without written permission.
User-Generated Content
If you submit content (e.g., reviews, comments), you grant us a non-exclusive, royalty-free license to use, modify, and display it. We may remove content that:
Infringes third-party rights.
Is illegal, abusive, or discriminatory.
PAYMENT TERMS
Fees
Prices for services/products are listed on our website and subject to change. Fees must be paid in full before delivery, unless otherwise agreed.
Refunds
Refunds are permitted under the following conditions:
EU/UK: 14-day cooling-off period for digital services under GDPR.
South Africa: Refunds as required by the Consumer Protection Act.
General: Refund requests must be submitted within 14 days of purchase.
PROHIBITED ACTIVITIES
You agree not to:
Use our services for illegal purposes.
Reverse-engineer or hack our systems.
Spam other users or engage in phishing.
Violate third-party rights (e.g., copyright infringement).
LIMITATION OF LIABILITY
To the extent permitted by law, Pipeline Conversions is not liable for:
Indirect, incidental, or consequential damages.
Losses resulting from third-party actions.
Errors or interruptions in service.
Maximum Liability: Limited to the total fees paid to us in the preceding 12 months.
DISCLAIMERS
Service Availability
We provide services "as is" and do not guarantee uninterrupted access. Downtime may occur for maintenance or unforeseen issues.
Third-Party Links
Our website may link to external sites. We are not responsible for their content or practices.
DISPUTE RESOLUTION
Negotiation
Parties agree to resolve disputes informally via within 30 days.
Arbitration/Mediation
If unresolved, disputes will be settled by binding arbitration in Pretoria, US.
Class Action Waiver
Claims must be brought individually, not as part of a class action.
GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of US, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in US.
For users in other countries:
While these Terms are governed by US law, we respect and comply with applicable local laws and regulations, including but not limited to:
The General Data Protection Regulation (GDPR) for users in the European Union
The Protection of Personal Information Act (POPIA) for users in South Africa
The California Consumer Privacy Act (CCPA) for users in California, USA
The Personal Information Protection and Electronic Documents Act (PIPEDA) for users in Canada
The Australian Privacy Principles (APPs) for users in Australia
The Privacy Act 1993 for users in New Zealand
UPDATES TO THIS POLICY
Changes will be posted here. Material updates will be notified via email or a website banner.
THIS TERMS OF SERVICE COMPLIES WITH
GDPR (EU/UK)
POPIA (South Africa)
CCPA (California)
PIPEDA (Canada)
APP (Australia)
NZ Privacy Act 1993.
By using our services, you agree to these Terms of Service.
CONTACT US
For questions, requests, or complaints:
Email:
Post: 450 Dunhill Street, Pretoria 0181
Phone: 0870956471
Most salespeople struggle to close deals because their presentations don’t connect. The Discovery Framework helps you build a custom presentation that wins trust and boosts conversions.
Privacy Policy | Terms of Service
Made with clarity (and coffee) by Strategic Marketing Tribe